(j3.2006) Fwd: Service Update

Dan Nagle dannagle
Sat Apr 4 15:50:56 EDT 2009


Hi,

I'm forwarding this to the list FYI only.
(This is the Registrar used for the J3 server.)

Begin forwarded message:

> From: "Register.com" <register_support at imail.register.com>
> Date: April 4, 2009 3:41:32 PM EDT
> To: dannagle at verizon.net
> Subject: Service Update
> Reply-To: "Register.com" <customer-replies at mailca.custhelp.com>
>
>
>
> Dear Dan,
>
> As we previously communicated, Register.com has been experiencing  
> intermittent
> service disruptions as a result of a distributed denial of service  
> (DDoS) attack.
>
> We want to update you on where things stand.
>
> As of now, all web services are operational.  If you are  
> experiencing any
> issues please call 1-888-734-4783. We have support teams standing by  
> to respond
> immediately.
>
> Please note we are not discounting the possibility of an escalated  
> DDoS attack.
> We are taking every possible precaution to protect our  
> infrastructure and our
> customers.   In response we have:
>
> - Deployed counter-measures to mitigate the attack and added  
> capacity across the company?s network
> - Setup special channels with major ISPs to re-enable customers?  
> services
> - Isolated the profile of the attack through forensic data analysis
> - Engaged the FBI and The Department of Homeland Security
>
> We promise to update you if there is any change to the situation.
>
> Throughout this attack we have received incredible support from our  
> customers
> and want to thank you for your understanding and continued loyalty.   
> We recognize
> these attacks create significant hardships for our customers and  
> will continue to
> work to maintain and earn your trust.
>
> Larry Kutscher
> Chief Executive Officer
> Register.com
>
>
>
>
> [[30CU36-FXKZK7-WK576-FKTDPA-Y1QOO-T-M2-20090404-295243d7c5eed935ad]]
>
>

-- 
Cheers!

Dan Nagle








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