(j3.2006) Fwd: Service Update
Sat Apr 4 15:50:56 EDT 2009
I'm forwarding this to the list FYI only.
(This is the Registrar used for the J3 server.)
Begin forwarded message:
> From: "Register.com" <register_support at imail.register.com>
> Date: April 4, 2009 3:41:32 PM EDT
> To: dannagle at verizon.net
> Subject: Service Update
> Reply-To: "Register.com" <customer-replies at mailca.custhelp.com>
> Dear Dan,
> As we previously communicated, Register.com has been experiencing
> service disruptions as a result of a distributed denial of service
> (DDoS) attack.
> We want to update you on where things stand.
> As of now, all web services are operational. If you are
> experiencing any
> issues please call 1-888-734-4783. We have support teams standing by
> to respond
> Please note we are not discounting the possibility of an escalated
> DDoS attack.
> We are taking every possible precaution to protect our
> infrastructure and our
> customers. In response we have:
> - Deployed counter-measures to mitigate the attack and added
> capacity across the company?s network
> - Setup special channels with major ISPs to re-enable customers?
> - Isolated the profile of the attack through forensic data analysis
> - Engaged the FBI and The Department of Homeland Security
> We promise to update you if there is any change to the situation.
> Throughout this attack we have received incredible support from our
> and want to thank you for your understanding and continued loyalty.
> We recognize
> these attacks create significant hardships for our customers and
> will continue to
> work to maintain and earn your trust.
> Larry Kutscher
> Chief Executive Officer
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